Microsoft has confirmed to NBC News that it has an issue with the Windows 10 repair tool that prevents Xbox One owners from performing the same repair tasks on their computers.
According to Microsoft, it is causing “significant issues” in the repair process for Microsoft’s Xbox One console.
“We’re working hard to resolve this issue and are sorry for the frustration this may cause,” Microsoft said in a statement.
“However, we are working to fix this issue on the Windows Defender software.
We will continue to update this blog post as we learn more about the issue.”
Microsoft has said that it is “working hard to address the issue with Windows Defender”.
Microsoft said that if a Windows 10 user has a faulty version of the software, they should perform the repair using the “Microsoft repair tool” available to Microsoft users on Windows 7 or Windows 8.1.
However, if a user does not have the correct version of Microsoft’s repair tool installed, they can still perform the same procedure.